Aug 08, 2019

 | Employee Experience

A hard truth about employee engagement

There was a point in my career, probably 18 or 20 years or so ago, that I would have argued vehemently that creating a workplace culture that engages employees was vital to sustaining a profitable business.

Jul 10, 2019

 | Fairness & Inclusion

Want more engaging comms? Go mobile.

Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand.

Jul 02, 2019

 | Fairness & Inclusion

CQ: finding culturally intelligent leaders

Given the growing multi-cultural nature of today’s global business world, it is crucial to develop culturally intelligent leaders.

Jul 01, 2019

 | Employee Experience

LGBTQ+ D&I? Thanks for the rainbow logo! but let's do better.

I’ve spent the last decade of my leadership career and my entire professional career being an out lesbian, and along the way, I’ve experienced a range of responses to who I identified as as a person.

Jun 18, 2019

 | Health & Safety

A Very Short History of Workplace Safety

If your notion of safety is an absence of incidents then it follows that you will focus on hazards, near-misses, and accidents.

May 27, 2019

 | Employee Experience

Employee Engagement: it’s time to demand better answers

One of the things that makes me crazy about the work of employee engagement is the sloppiness we allow around how we define and approach it.

May 21, 2019

 | Employee Experience

Employee experience feedback: a quick guide to getting started

Employee experience is everything people perceive, think, feel, do or encounter at work. If this experience is negative it can lead to poor performance, low engagement and unfavourable business results.

Apr 10, 2019

 | Engagement

Engaging invisible employees

We’re all striving for an inclusive organisational culture. We want work to be a place where everyone feels heard, and valued, and everyone has the chance to contribute.

Mar 18, 2019

 | Employee Experience

#EX18 Initiative of the Year: Lightspeed Graphics

“It tells us that some of the things we are doing are on the right track. It’s great for our employees to be a part of that and for us it’s a great story that we can share moving forwards,”

Mar 12, 2019

 | Employee Experience

Why video is the killer app for creating compelling employee experiences

Video is eating the world. It’s as true for companies as it is for consumers – and yes, this includes yours.

Feb 27, 2019

 | Engagement

Using Voice of the Employee to improve customer experience

Most companies understand the value of Voice of the Customer. Voice of the Employee follows a similar philosophy. You ask employees how they feel and what you can improve.

Jan 29, 2019

 | Employee Experience

Employee experience isn't just another New Year’s resolution

We see it every year. Swarms of people create their New Year's resolutions with the intention of changing their lives for good. These efforts start out with high hopes and strong intentions