Jul 27, 2020

 | Employee Experience

Douglas Pharmaceuticals: Making feedback a regular habit, not an annual event

Douglas's People team wasn't just looking for another engagement survey. They wanted insights into the company culture, as they were also working on building Douglas's Culture of Success program.

Jul 21, 2020

 | Engagement

So, you think your organisation isn’t ready for open feedback?

If you think your organisation isn’t ready for open feedback yet, here’s five reasons why you’re wrong.

Jun 22, 2020

 | Leadership

Practicing active listening in online conversations

Leaders who value efficiency over empathy tend to sacrifice investing time in relationships with their team members. The result? Ironically, team efficiency is negatively impacted.

Jun 09, 2020

 | Health & Safety

Building resilience in the workplace

Resilience is the ability to adapt and recover – to bounce back – following a challenge or problem. Resilient people respond well to a changing environment, deal with obstacles and move on quickly.

Apr 21, 2020

 | Engagement

Celebrating culture together, alone

You don’t have to over-think it or make a massive song and dance. Even the little things matter when you’re building and celebrating culture remotely.

Apr 16, 2020

 | Health & Safety

Launching in lockdown: Genesis

This week Genesis launched Joyous, and took the opportunity to send Covid-19 check-in questions to the entire team while they're in lockdown.

Mar 30, 2020

 | Employee Experience

Five questions to ask your employees right now

The COVID-19 pandemic is creating challenges for every working person in the world. Leaders need to check in with their people regularly during this time, so what questions should they be asking?

Mar 03, 2020

 | Employee Experience

The case for happiness

It is very human to want the people around us to be happy - and wanting people to be happy comes much more naturally than wanting people to be engaged. Happiness is powerful.

Feb 23, 2020

 | Leadership

A simple approach to difficult conversations

About two years into my career as an engineering team leader I had to have a difficult conversation. Here's how I used the SCORE framework to make it simple and painless for everyone involved.

Feb 10, 2020

 | Leadership

The end of heroes

The most important problems cannot be solved alone, but by collaborating - and that collaboration should be free to stretch outside the limited walls of the corporation.

Sep 01, 2019

 | Employee Experience

Hi Kelly. We need to talk about your anonymous feedback.

If you can figure out whose feedback you’re reading from what it says, how it’s said, or by applying basic data filters, then guess what? Your feedback isn’t anonymous.

Aug 08, 2019

 | Employee Experience

A hard truth about employee engagement

There was a point in my career, probably 18 or 20 years or so ago, that I would have argued vehemently that creating a workplace culture that engages employees was vital to sustaining a profitable business.