Jul 27, 2020
| Employee ExperienceDouglas Pharmaceuticals: Making feedback a regular habit, not an annual event
Douglas's People team wasn't just looking for another engagement survey. They wanted insights into the company culture, as they were also working on building Douglas's Culture of Success program.
Jul 21, 2020
| EngagementSo, you think your organisation isn’t ready for open feedback?
If you think your organisation isn’t ready for open feedback yet, here’s five reasons why you’re wrong.
Jun 22, 2020
| LeadershipPracticing active listening in online conversations
Leaders who value efficiency over empathy tend to sacrifice investing time in relationships with their team members. The result? Ironically, team efficiency is negatively impacted.
Jun 09, 2020
| Health & SafetyBuilding resilience in the workplace
Resilience is the ability to adapt and recover – to bounce back – following a challenge or problem. Resilient people respond well to a changing environment, deal with obstacles and move on quickly.
Apr 21, 2020
| EngagementCelebrating culture together, alone
You don’t have to over-think it or make a massive song and dance. Even the little things matter when you’re building and celebrating culture remotely.
Apr 16, 2020
| Health & SafetyLaunching in lockdown: Genesis
This week Genesis launched Joyous, and took the opportunity to send Covid-19 check-in questions to the entire team while they're in lockdown.
Mar 30, 2020
| Employee ExperienceFive questions to ask your employees right now
The COVID-19 pandemic is creating challenges for every working person in the world. Leaders need to check in with their people regularly during this time, so what questions should they be asking?
Mar 03, 2020
| Employee ExperienceThe case for happiness
It is very human to want the people around us to be happy - and wanting people to be happy comes much more naturally than wanting people to be engaged. Happiness is powerful.
Feb 23, 2020
| LeadershipA simple approach to difficult conversations
About two years into my career as an engineering team leader I had to have a difficult conversation. Here's how I used the SCORE framework to make it simple and painless for everyone involved.
Feb 10, 2020
| LeadershipThe end of heroes
The most important problems cannot be solved alone, but by collaborating - and that collaboration should be free to stretch outside the limited walls of the corporation.
Sep 01, 2019
| Employee ExperienceHi Kelly. We need to talk about your anonymous feedback.
If you can figure out whose feedback you’re reading from what it says, how it’s said, or by applying basic data filters, then guess what? Your feedback isn’t anonymous.
Aug 08, 2019
| Employee ExperienceA hard truth about employee engagement
There was a point in my career, probably 18 or 20 years or so ago, that I would have argued vehemently that creating a workplace culture that engages employees was vital to sustaining a profitable business.