Karen Rayner

Karen Rayner

Creative Director

Karen is a digital marketing and content generalist who unironically specializes in B2B and SaaS communications. She’s spent most of the last 10 years writing about how people can use technology for good, not Skynet, and previously won a Writemark Plain English award for making performance reviews sound interesting.

Posts by Karen Rayner

Apr 10, 2018

 | Employee Experience

Open source employee engagement

Employee engagement has become an industry centered around surveys. Companies compete on who has the best, the biggest, the most comprehensive solution – despite the fact there’s not much difference between any of them.

May 21, 2019

 | Employee Experience

Employee experience feedback: a quick guide to getting started

Employee experience is everything people perceive, think, feel, do or encounter at work. If this experience is negative it can lead to poor performance, low engagement and unfavourable business results.

Apr 10, 2019

 | Engagement

Engaging invisible employees

We’re all striving for an inclusive organisational culture. We want work to be a place where everyone feels heard, and valued, and everyone has the chance to contribute.

Jan 16, 2019

 | Employee Experience

The Employee Experience Genome Project

In December 2018 we launched a little something that's really going to help companies measure and manage employee experience and engagement.

Jul 10, 2019

 | Fairness & Inclusion

Want more engaging comms? Go mobile.

Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand.

May 01, 2018

 | Employee Experience

Employee Experience 101

Employee experience is kind of a big deal, and we all know it. It might not be the future of HR (though it probably is), but it's something everyone needs to pay attention to. And while it might sound like the sort of thing that involves catered breakfasts and foosball tables, it’s significantly more complex.

May 07, 2018

 | Employee Experience

EX18: NZ’s First EVER Employee Experience Award

Do your people love what they do and do what they love?  Are you keen to showcase and celebrate what an awesome workplace you are?  If so, read on!

Sep 05, 2018

 | Engagement

We need to have a conversation about engagement

Anyone can take an employee survey and make something of it: response rate is obvious, unhappy and engaged answers easily coded. We can chart results and turn them into reports and pretty infographics with a bare minimum of effort.

Apr 21, 2020

 | Engagement

Celebrating culture together, alone

You don’t have to over-think it or make a massive song and dance. Even the little things matter when you’re building and celebrating culture remotely.

Jun 09, 2020

 | Well-being

Building resilience in the workplace

Resilience is the ability to adapt and recover – to bounce back – following a challenge or problem. Resilient people respond well to a changing environment, deal with obstacles and move on quickly.

Apr 16, 2020

 | Well-being

Launching in lockdown: Genesis

This week Genesis launched Joyous, and took the opportunity to send Covid-19 check-in questions to the entire team while they're in lockdown.