Laura-Jane Booker

Laura-Jane Booker

Analyst, Joyous

Having completed a Masters in Organisational Psychology, Laura-Jane is interested in understanding what drives employee behaviour and what HR experts can do to enable all of their employees to perform and thrive. Laura-Jane hopes to bridge the gap that exists between academics and practitioners by using her ability to interpret and translate academic research so that it can be used to inform business practice.

Posts by Laura-Jane

Nov 06, 2018

 | Fairness & Inclusion

Leading diverse teams: the importance of cultural intelligence

So you’ve probably heard about emotional intelligence (EQ), a key tool in a leader’s toolkit. But what have you heard of cultural intelligence (CQ)?

Oct 10, 2018

 | Employee Experience

How effective leaders get results

Leaders need to get results: whether revenue growth, return on sales, efficiency, profitability, employee satisfaction, or employee engagement. Quite the task! So how on earth do leaders do it?

Jul 02, 2019

 | Fairness & Inclusion

CQ: finding culturally intelligent leaders

Given the growing multi-cultural nature of today’s global business world, it is crucial to develop culturally intelligent leaders.

Sep 19, 2018

 | Health & Safety

The business case for measuring and managing employee mental wellbeing

Mental wellbeing is a continuum. At the positive end you have flourishers. At the negative end you have languishers.

Sep 07, 2018

 | Employee Experience

The business case for employee mental wellbeing: encouraging employees to flourish

People tend to associate the term _mental wellbeing_ with illnesses such as depression, schizophrenia, and bi-polar disorder. As a result, organisations tend to think it’s not relevant to everyone and shy away from addressing employee mental wellbeing.

Mar 30, 2020

 | Employee Experience

Five questions to ask your employees right now

The COVID-19 pandemic is creating challenges for every working person in the world. Leaders need to check in with their people regularly during this time, so what questions should they be asking?

Aug 21, 2018

 | Engagement

Fairness - what is it, and how should it be measured?

Fairness is widely studied within academic literature, where it is known as Organisational Justice. However, it is not commonly measured within organisations themselves.

Nov 13, 2018

 | Engagement

[Infographic] 6 effective leadership styles

Leadership style can make or break the success of an organisation, team, or project. While different leadership styles suit different situations, effective styles share one common trait – emotional intelligence

Aug 05, 2020

 | Joyous

Why leader responsiveness is critical to Joyous success

Ensuring that leader feedback remains consistent, genuine, and thoughtful over time is your best chance to keep working people immersed in those conversations long term.

Nov 17, 2020

 | Feedback

Conversations, Not Comparisons

When our customers first start using Joyous, they are curious about how they compare to other organisations on response rates, average scores, and Joyous adoption. However, we believe there’s only one organisation that our customers should be comparing themselves to, and that’s their own.

Mar 23, 2021

 | Leadership

An introduction to conversations about change

Organizations that use the ADKAR conversation set as a base for conversations about change believe that involving everyone - even from an early stage - will help people to feel more comfortable. It also allows the organization to tap into *everyone's* knowledge and ideas, which helps ensure change success.