Head of Product, Joyous
Feb 23, 2020| Leadership
A simple approach to difficult conversations
About two years into my career as an engineering team leader I had to have a difficult conversation. Here's how I used the SCORE framework to make it simple and painless for everyone involved.
Jun 22, 2020| Leadership
Practicing active listening in online conversations
Leaders who value efficiency over empathy tend to sacrifice investing time in relationships with their team members. The result? Ironically, team efficiency is negatively impacted.
Jul 21, 2020| Engagement
So, you think your organisation isn’t ready for open feedback?
If you think your organisation isn’t ready for open feedback yet, here’s five reasons why you’re wrong.
Jul 31, 2020| Leadership
Managing feedback for more effective conversations
If you’re in any way worried about dealing with feedback in your teams - or you want to help other people in your organisation deal with their feedback - then this is the toolkit for you.
Nov 03, 2020| Engagement
The Joyous Approach to Improving Participation
When organisations first start using Joyous, they are often also transitioning away from infrequent anonymous surveys. For whatever reason, participation seems to be one of two KPIs that are a major focus when using such anonymous tools.
Dec 01, 2020| Agile
How (fr)agile is your organisation really?
The journey to Agile can be so fragile that you run the risk of actually seeing a decrease in productivity, and therefore even less value delivered to your customers than before.
Dec 17, 2020| Agile
Turbo boost your agile adoption with Joyous
Joyous is a feedback tool designed for regular, attributed conversations. Using Joyous in an agile context underpins the basic principles of collaboration and timely feedback, and helps to reinforce the trust equation.
Dec 18, 2020| Agile
Crowdsourcing your agile transformation strategy
Moving to agile in a large organisation can be a difficult shift. However, there are a few things you can do to make the process smoother.
Feb 12, 2021| Employee Experience
The parental journey challenge - Ruby's story
I set out on a mission to create an exceptional benefit for parents. I declared my intention to our leadership team. Not just an exceptional benefit for our parents. One that we could open source and encourage others to adopt for their future parents too. So we put our heads together and this is what we came up with.