Create regular opportunities for change
What if every employee owned their share of solving your organisation’s biggest challenges?
Focused weekly chats
Send conversation starters to your people via email or SMS. The Joyous feedback experience is like any other chat app. Responding is quick and easy, and usually takes less than a minute a week per employee.
Joyous conversation starters stimulate weekly conversations on focused topics. Use our libraries or design your own with the help of our experts.
With the Joyous web app everyone can take part in the conversation: even frontline workers with no company email or computer.
Live feed
Take action at the edge of your organisation, and make a difference at the individual level. The Joyous live feed directs feedback to the people who can do something with it.
Leaders and subject matter experts can respond in real time: to empathise, ask for more information, or take immediate action.
Opportunities for change
Opportunities for change are the things that come up in conversation that leaders can do something about. People might want to discuss career progression. They might have an idea to share for delivering more customer value. They might want further training on new equipment. Because feedback is owned, leaders can easily see where they can take positive action - and employees know exactly how their feedback is contributing to change.
The live feed creates opportunities for change in real time, long before any reports are delivered. As many as 10 opportunities per employee per year.
AI-driven insights
Insights and heat maps uncover even more opportunities for change in real time.
Joyous AI analyses all your conversations and unlocks deeper insights that are unique to your organisation.
Then we give your senior leaders comprehensive presentation-ready reports including Recommended Actions broken down across your organisation.
Recommended Actions create 12 further opportunities for change, every year, for everyone.
“From the position of making incremental change and having your finger on the pulse, (Joyous is) worlds apart from a yearly traditional survey.”
Joyous supports Agile (or any!) reporting structures
Joyous is Agile-aware: built from the ground-up to handle complex relationships like Squads, Chapters, Tribes, Coaches.
Traditional leaders can see feedback from everyone in their part of the organization, and agile leaders - or any other indirect or informal leaders - can also see the feedback they need to.
Feedback flows in multiple directions: to the right people in squads or tribes, to subject matter experts, and to business leaders. And Joyous natively supports frequently changing reporting lines.
Conversation design & timing
Our research shows that focusing on a topic each week creates space for regular changes to occur.
The Joyous library of conversation starters are designed to stimulate inclusive, non-ego bruising, action oriented conversations. Use ours or collaborate with our experts to design your own.
Customise your conversation schedule to encourage feedback and engagement. Pause, resume or insert new campaigns to reflect what’s happening in your organisation and the world you work in.