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Co-optimize the way your organization operates
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Co-design the next era of your enterprise
Customer Experience
Co-deliver a step improvement to your customer experience
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Leadership Capability
Uplift your Leadership Capability at scale with Radical Candor™
Cultural Healing
Cultural Healing at scale using the Mana Ora Framework
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The
podcast
Mike Carden, co-founder of Joyous hosts conversations with the world’s most interesting management thinkers.
Featured Episode
Mastering Market Positioning: Insights from the GOAT of Positioning
April
Dunford
Author, Obviously Awesome & Sales Pitch
Listen now
Episodes
Mastering Market Positioning: Insights from the GOAT of Positioning
April
Dunford
Author, Obviously Awesome & Sales Pitch
Listen now
“
If we didn't exist, what would a customer do? That’s what we have to position against in the minds of customers.
”
S1E9
39
minutes
Aligning Customer Experience and Employee Motivation
Rob
Markey
Bain & Company
Listen now
“
Every dollar of revenue and profit in your company by and large starts in the pocket of a customer
”
S1E8
50
minutes
The only constant is change: Transformation in the film industry
Vince
Pizzica
Pacific Strategic Consulting
Listen now
“
Sometimes, transformation is as simple as understanding the technology disruptions that are going to occur, and anticipating how you can ride that curve.
”
S1E7
40
minutes
The Courage to Change: challenging existing models for strategy and innovation
Gary
Hamel
World Economic Forum, London Business School, Author Humanocracy
Listen now
“
The frontline sees changes first. By the time issues reach the top, organizations are already on the back foot.
”
S1E6
47
minutes
Empathy at Scale: how human connections drive success at work
Nate
Edwards
Listen now
“
We're in this together. On all sides, we're just people trying to make things work for our customers, for one another, and for the business.
”
S1E5
33
minutes
Commitment, Clarity & Culture: the keys to successful business transformation
Alex
Badenoch
Former Group Executive – Transformation, Communication and People for Telstra
Listen now
“
The heart of the change is going to be the organisation, its people, its culture, its leadership.
”
S1E4
38
minutes
How to be Radically Candid - giving honest feedback with compassion
Kim
Scott
Radical Candor
Listen now
“
Work and life are not in competition; work can add joy to life. Expressing our best selves in any situation, no matter the circumstances, is valuable.
”
S1E3
42
minutes
Fail Better: the art of intelligent risk taking at work
Amy
Edmondson
Harvard Business School
Listen now
“
When we fail together, we’re disappointed together. So we roll up our sleeves and figure out what happens next, together.
”
S1E2
35
minutes
The Impact of Generative AI on Enterprises and the Workforce
Marcus
Weldon
Bell Labs, Nokia
Listen now
“
Generative AI is not a portent of doom, it’s the portent of equality and equanimity that the world has been waiting for.
”
S1E1
53
minutes
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