operational excellence

Co-optimize the way your organization operates

Joyous helps your operational leaders involve the people doing the work at every step - powering continuous improvement for large scale operations.
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How does Joyous help?

Bridge the gap between your operational leaders and the people doing the work

While operational leaders understand that increased efficiency, sustainable work environments, and cost reductions are necessary, they don’t have the first hand knowledge and experience of the workforce.

For this reason, most operational improvements are at increased risk of being slow, expensive, and even ineffective.
Joyous makes it easy for your operational leaders to leverage the ideas of the people doing the work. This ensures continuous improvement happens at scale.

Streamline Processes

Enterprises use Joyous to streamline, automate, and optimize business processes to enhance efficiency and reduce operational costs.

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Adoption of Tools

Get real-time feedback from the workforce on new tools & systems, speeding up adoption, and operational impact.

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Culture & Workforce

Encourage collaboration and promote continuous learning, up-skilling and sustainable work for employees - increasing retention and promotion.

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Streamline Processes

Make the enterprise go faster.

Deliver more value to customers

Optimize value delivery by reducing repeat activities and common errors, and simplifying complex processes.

Reduce Repeat Activity
Reduce Errors
Reduce Complexity

Reduce operating costs

Maximize cost savings by increasing performance and reducing inefficiency.

Increase Performance
Reduce Inefficiency
  • Optimize business processes
  • Improve efficiency
  • Reduce job frustration

Reduce Repeat Calls to Contact Center

Airline identifies actionable opportunities to reduce repeat calls by talking to contact center agents.

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Optimize Field Engineer Workflow

Satellite TV company improves the site integration process by talking to field engineers.

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Adoption of Tools

Ensure your big initiatives roll-out smoothly.

Speed up adoption with real-time feedback

Quickly uplift the adoption, improvement and refinement of new and existing tools and systems across the enterprise.

Increase Adoption of Tools
Improve Systems Effectiveness
Improve Training Programmes

Fix the things people are frustrated with and engage people - at the same time

Whether you need to quickly fine-tune a new initiative, fast track a critical update roll-out, streamline an existing processes, or increase the physical safety of your workforce. We’ve got you.

Fine-tune System Roll-outs
Increase Physical Safety
  • Optimize business processes
  • Speed-up adoption
  • Improve engagement

Improve Ease of WiFi Installation

Network provider increases clarity and WiFi solutions for Field Techs & Customers.

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Improve Physical Safety

Telco improves safety culture, practices, and resources by talking to field technicians.

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Culture & Workforce

Make people’s lives better at work.

Level-up the collaboration of your workforce

Improve the enterprise by developing both the soft and hard skills of the workforce.

Improve Collaboration
Improve Internal Comms
Improve Training Programmes

Co-create a sustainable work environment alongside your workforce

Create a workplace your best people never want to leave by continuously striving for a more sustainable environment.

Improve Employee Benefits
Increase Leadership Capability
Improve Individual Support
  • Increase retention
  • Promote continuous learning
  • Improve employee experience

Increase Nurse Retention

Health services organization increases retention by maximizing opportunities for nurses to leverage their skills.

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Improve Employee Benefits

Pharmaceutical company improves physical, mental, social, and financial well-being by talking to all employees about improving their benefits package.

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